Trust Center
Know what Curva does and what stays in your hands.
Curva is designed to make live events easier to navigate without hiding sources, uncertainty, or responsibility.
Tickets
How Curva handles ticket information
- Live results identify the source and send you to that source for checkout.
- The provider confirms availability, seats, final price, delivery, transfers, and refunds.
- Ticket Alerts can notify you about supported changes; they do not reserve inventory or guarantee a seat, price, or ticket.
- Sample experiences are clearly labeled and never presented as live inventory.
Ask Curva
How Curva uses AI
- Ask Curva explains options and next steps using available Curva event context.
- AI can make mistakes. Ask Curva says when information is uncertain.
- Time-sensitive prices, inventory, seats, and venue rules should be confirmed at the identified source.
Your information
How Curva handles your data
- Your preferences, plans, access needs, companions, and memories are private by default.
- Curva uses the information needed to provide the action you requested.
- Curva does not sell personal fan behavior.
- SMS and push delivery are not active; supported in-app and email notifications are labeled clearly.
Our promises
What Curva will never do
- Invent urgency, scarcity, inventory, or price changes.
- Present an alert or provider handoff as a reserved or purchased ticket.
- Hide meaningful uncertainty.
- Claim to issue tickets, barcodes, exchanges, or refunds.
Clear by design