Curva Help
Understand the next step.
Straight answers about what Curva does, what the ticket provider controls, and how the live-event journey stays connected.
What is Curva?
Curva is your live-event life, in one place: discover concerts, sports, and live events, follow what you care about, and find ticket options when you're ready. It keeps discovery, legitimate ticket paths, planning, event day, and private memories together around the fan.
Does Curva sell tickets?
No. Curva does not sell tickets or own inventory. The identified ticket provider controls availability, checkout, payment, ticket issuance, delivery, transfers, and refunds.
Do Ticket Alerts guarantee tickets?
No. Ticket Alerts monitor supported event listings and on-sale status. They do not reserve inventory or guarantee a seat, price, or ticket.
What is Ask Curva?
Ask Curva is the guidance layer across Discover, Secure, Plan, Experience, and Remember. It helps fans understand what is known, what may change, and what to do next.
What if I already have tickets?
Curva remains useful for arrival, transportation, venue guidance, group coordination, event-day information, and the private memories afterward.
How do Curva memberships renew and cancel?
Curva Plus is $8 monthly or $80 annually, and Curva Premier is $18 monthly or $180 annually. Paid memberships renew at the selected cadence until canceled. Cancellation stops future renewal, while access continues through the current paid billing period.
Are Curva membership charges refundable?
Paid Curva membership charges are generally non-refundable once processed, except where required by law or for a billing error, duplicate charge, or another exceptional circumstance approved by Curva. Ordinary cancellation does not include an automatic prorated refund for unused time.