Accessibility
An accessible live event planning guide
Plan ticketing, arrival, seating, services, and departure around verified accessibility information.
The short answer
Accessible event planning starts with the event-specific ticket and venue information, followed by direct confirmation of seating, entry, mobility, sensory, communication, and companion needs that are important to you.
Key takeaways
- Use official venue accessibility information as the authority.
- Confirm event-specific arrangements instead of relying on a generic venue page.
- Plan both arrival and departure, including the accessible route between each step.
Define essential requirements
List the needs that determine whether the event works for you, such as step-free routing, wheelchair locations, companion seating, interpreters, captioning, sensory accommodations, medication policies, or service-animal procedures.
Connect the entire route
A suitable seat is only one part of the journey. Check parking or transit, drop-off, entrances, security, elevators, restrooms, guest services, and the return route.
Keep confirmation reachable
Save relevant contacts and written confirmations with the event plan. On event day, ask venue guest services for help when conditions differ from the published plan.
Frequently asked questions
Who should confirm an accessibility accommodation?
The venue, organizer, or identified ticket provider should confirm event-specific seating and services. Curva can organize the information but cannot guarantee an accommodation.
When should I contact the venue?
Contact the venue early when an essential need is not clearly answered online, then reconfirm close to the event if operating details could change.